What does a maintenance visit include?
A routine maintenance visit (routine service visit) is like an MOT for your car. It will typically involve a visual inspection followed by some checks and tests. This is just a guide, some companies will do less, some will do more.
- Check the history of alarm system since the last maintenance service
- Visual inspection of all major alarm components including cabling and connections where accessible for signs of deterioration or damage
- Check and Walk Test all detectors
- Check mains power supply including charging rates
- Check battery power supply including charging rates
- Check satisfactory operation of manually operated devices e.g. panic buttons
- Check and test all audible warning devices - sirens, speakers.
- Check and test remote signalling equipment (where appropriate)
- Make adjustments as necessary
- Repair any minor faults (where possible)
- Retrain the users on the use of the alarm system (if required)
- Return the alarm system to operational status
- Issue a service certificate (your insurers may ask for this if you suffer a burglary)
We generally recommend an annual service visit for domestic burglar alarms. This is particularly important for wireless systems that require a battery change periodically.