What does a burglar alarm service include

What does a maintenance visit include?

A routine maintenance visit (routine service visit) is like an MOT for your car. It will typically involve a visual inspection followed by some checks and tests. This is just a guide, some companies will do less, some will do more.

  • Check the history of alarm system since the last maintenance service
  • Visual inspection of all major alarm components including cabling and connections where accessible for signs of deterioration or damage
  • Check and Walk Test all detectors
  • Check mains power supply including charging rates
  • Check battery power supply including charging rates
  • Check satisfactory operation of manually operated devices e.g. panic buttons
  • Check and test all audible warning devices - sirens, speakers.
  • Check and test remote signalling equipment (where appropriate)
  • Make adjustments as necessary
  • Repair any minor faults (where possible)
  • Retrain the users on the use of the alarm system (if required)
  • Return the alarm system to operational status
  • Issue a service certificate (your insurers may ask for this if you suffer a burglary)

We generally recommend an annual service visit for domestic burglar alarms. This is particularly important for wireless systems that require a battery change periodically.